City-Link Express offers seamless digital solutions for efficient order management integrating with platforms like WooCommerce, Shopify, and Bizapp etc

Utilize our Online Shipment Creator (OSC) and advanced API & EDI services to streamline your shipping process and enhance your e-commerce operations.

Ready to boost your sales with seamless digital solutions?
Connect with our Digitalization Manager today!

General API Process Flow
Scope of this API Document
Generally, when consuming City-Link web service methods with JSON input and JSON response data, the following happens in sequence:

1) Request access Token by providing Account Number, Meter Number, and company code supplied by City-link.
Access Token validity is seven (7) days.
> If Success, Store Access token for future request.
>If Fail, check on credential information or contact us for support.

2) Perform Shipment request / Tracking function by supplying credential and access token in request header.
Input data will be validated against parameter requirement stated in this document below.
> If input data is valid, response will be provided as per sample below.
> If input data is invalid, please check Return code and description.

1. Token Request This will be the pre-requisite before accessing to City-Link API function. It will be consumed in the HEADER of each API call.
2. Web Service Operation: Shipment Request City-Link Express shipment request services is for submission of shipment details and optionally request for shipping label or A4 Consignment note for printing purposes.
3. Web Service Operation: Tracking This service allows customer to check shipment information and track status via HAWB or Customer Ref no.
4. Web Service Operation: Multiple Shipments Tracking This service allows customer to check multiple shipments information and track status via list of HAWB or Customer Ref no.